# CSV upload

Let’s explain how we use each field so you can prepare your CSV file for upload. 

Prepare your file with the following columns...

<table><thead><tr><th width="228">CSV Column</th><th>How this data is used in Sauce</th></tr></thead><tbody><tr><td><strong>Description*</strong></td><td>Used by Sauce AI to extract feature requests and issues. You can map several csv columns to this property. E.g. Title, description, transcripts, notes.</td></tr><tr><td><strong>Date created*</strong></td><td>When this feedback was reported. We use this to visualise frequency of feedback.</td></tr><tr><td><strong>Reporter name</strong></td><td>The individual who reported it. Often this is customers but can sometimes be internal team members.</td></tr><tr><td><strong>Reporter email</strong></td><td>Used to distinguish between internal and external reporters.</td></tr><tr><td><strong>Customer name</strong></td><td>The name of the company for this customer.</td></tr><tr><td><strong>Customer email</strong></td><td>Helps us sync company profiles across integrations within Sauce.</td></tr><tr><td><strong>Source</strong></td><td>Where this feedback came from. E.g. Typeform.</td></tr><tr><td><strong>Product area</strong></td><td>What feature or team does this feedback relate to?</td></tr></tbody></table>

### **Tips**

* The minimum columns needed are Date and Description. Everything else is optional. Filters will be provided for every other property. (E.g. Reporter or Product Area)
* If your CSV includes several fields detailing feedback E.g. “Notes” or “Comments”, you can assign more than one column for description when uploading feedback.
* If the individual reporting your feedback is a customer, select reporter not customer, when mapping.
* If the feedback is coming from a company (as opposed to an individual) select Customer when mapping company names.
* Ensure that your first row is not blank within your CSV file.
* The order your columns appear doesn’t matter.


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