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  1. Importing feedback

Discord integration

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Last updated 7 months ago

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This guide will walk you through the process of integrating your Discord server with Sauce to sync multiple Discord channels for feedback collection.

Step 1: Navigate to Sauce's Integration Settings

  1. Log into your Sauce account.

  2. In the main dashboard, go to the tab.

  3. From the settings menu, select the Integrations option.

Step 2: Select Discord as a Source

  1. Scroll through the list of integration options.

  2. Locate Discord under the "Sources" section.

  3. Click on Connect next to Discord.

Step 3: Authorize Sauce on Discord

  1. A pop-up window will appear asking you to authorize Sauce to access your Discord account.

  2. Click the Connect Discord button to proceed.

Step 4: Log into Discord (If Not Already Logged In)

  1. If you're not logged into your Discord account, you'll be prompted to log in.

  2. Once logged in, Sauce AI (Staging) will ask for permission to connect to your account.

Step 5: Select the Discord Server to Sync

  1. In the pop-up window, under "Add to Server," select the Discord server where you want to integrate Sauce.

  2. Ensure you have the necessary permissions (e.g., "Manage Server") to add bots to this server.

Step 6: Authorize the Connection

  1. After selecting the server, click the Authorize button to allow Sauce to sync with your Discord.

  2. You’ll be redirected back to the Sauce dashboard.

Step 7: Sync Discord Channels

  1. In Sauce's Discord Settings, you'll see a note that you can select multiple Discord channels from a single guild.

  2. Choose the channels from your Discord server that you want Sauce to monitor for feedback.

  3. Confirm your selections.

Step 8: Finalize and Manage Settings

  1. You should see Discord listed as Connected under the "Sources" section.

  2. You can manage or uninstall the integration at any time by revisiting the Discord settings and clicking on Manage App or Uninstall.

This setup allows Sauce to collect feedback and other relevant data from your selected Discord channels, ensuring you have a seamless integration for your community’s insights.

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