Jira integration

Learn how to use the Sauce integration with Jira. You can use the Jira integration to bi-directionally sync customer insights with Jira tickets.

In this article:

Connect integration

  1. Go to Settings

  2. Go to Teams

  3. Connect your Jira workspace via OAuth 2.0

Connect your team's Jira board

Setup from Sauce

  1. Go to your team settings

  2. Select your team's Jira board, then click Save

  3. You should now be able to link Jira issues to customer insights that will bi-directionally sync

Data management & Security

Sauce operates under the principle of least privilege for data collection.

Data Scopes

For more information on Jira scopes, check out Jira's documentation here.

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