# Intercom integration

This guide will help you integrate Intercom with Sauce to sync support tickets and other customer communications for feedback analysis.

#### Step 1: Navigate to Sauce's Integration Settings

1. Log into your Sauce account.
2. Go to the **Settings** tab in the dashboard.
3. In the settings menu, select **Integrations**.

#### Step 2: Select Intercom as a Source

1. Scroll through the list of integration options.
2. Find **Intercom** under the "Sources" section.
3. Click **Connect Intercom**.

#### Step 3: Authorize Sauce to Access Intercom

1. A pop-up window will appear prompting you to log in to your Intercom account if you're not already logged in.
2. Once logged in, authorize Sauce to access your Intercom data.

#### Step 4: Data Syncing with Intercom

1. Sauce will automatically sync customer support tickets and conversations from Intercom.
2. New customer interactions will be continuously synced with Sauce, allowing for real-time feedback analysis.

#### Step 5: Finalize and Manage Settings

1. Once Intercom is connected, it will appear as **Connected** under the "Sources" section in Sauce.
2. You can manage or uninstall the integration at any time by revisiting the Intercom settings and clicking **Uninstall**.

This integration allows you to pull customer feedback and interactions directly from Intercom into Sauce, enabling deeper insights from your customer communications.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.sauce.app/importing-feedback/intercom-integration.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.