# Intercom integration

This guide will help you integrate Intercom with Sauce to sync support tickets and other customer communications for feedback analysis.

#### Step 1: Navigate to Sauce's Integration Settings

1. Log into your Sauce account.
2. Go to the **Settings** tab in the dashboard.
3. In the settings menu, select **Integrations**.

#### Step 2: Select Intercom as a Source

1. Scroll through the list of integration options.
2. Find **Intercom** under the "Sources" section.
3. Click **Connect Intercom**.

#### Step 3: Authorize Sauce to Access Intercom

1. A pop-up window will appear prompting you to log in to your Intercom account if you're not already logged in.
2. Once logged in, authorize Sauce to access your Intercom data.

#### Step 4: Data Syncing with Intercom

1. Sauce will automatically sync customer support tickets and conversations from Intercom.
2. New customer interactions will be continuously synced with Sauce, allowing for real-time feedback analysis.

#### Step 5: Finalize and Manage Settings

1. Once Intercom is connected, it will appear as **Connected** under the "Sources" section in Sauce.
2. You can manage or uninstall the integration at any time by revisiting the Intercom settings and clicking **Uninstall**.

This integration allows you to pull customer feedback and interactions directly from Intercom into Sauce, enabling deeper insights from your customer communications.