# Email

Emails from customers and your colleagues can be valuable sources of feedback.

Sauce can ingest emails via two methods: Slack or Zapier.

## Method 1: Slack

In this method, you'll set up a Slack forwarding email address and channel. Sauce will then connect to this channel to capture incoming emails that are sent as Slack messages to the channel.

### Step 1: Create a new Slack channel

[Create a new Slack channel](https://slack.com/intl/en-au/help/articles/201402297-Create-a-channel) and name it something like `#emails-to-sauce`

### Step 2: Create unique email address for that channel

1. Open the the channel you just made
2. Click the channel name in the conversation header

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3. Click on the **Integrations** tab
4. Click **Send emails to this channel** and then click **Get email address**
5. Copy the email address that Slack generates

For more detailed instructions on this step, check out [this guide from Slack](https://slack.com/intl/en-au/help/articles/206819278-Send-emails-to-Slack).&#x20;

### Step 3: Connect Sauce to the channel

Follow [these instructions](https://support.sauce.app/slack-integration#connecting-to-slack-and-selecting-channels) to connect Sauce to the channel you just made.

### Step 4: Start forwarding your emails!

You're ready to go. To send an email to Sauce, simply forward it to the unique Slack email address you generated above.

This will send send a copy of the email as a Slack message to that channel. Sauce will then ingest this from the Slack channel.

## Method 2: Zapier

If you don't use Slack, another option to connect emails to Sauce is to use Zapier.&#x20;

### Step 1: Connect Sauce to Zapier

1. Follow [this guide to connect Sauce to Zapier](https://support.sauce.app/importing-feedback/zapier-integration).
2. At Step 4 in the guide above, choose an email source such as Gmail or Outlook.
3. Once complete, run you Zap to forward emails into Sauce