Understanding trends
Sauce AI is constantly reviewing each piece of new feedback across all sources. Converts them into highlights and automatically clusters anything that is 70% or more similar. We call these thematic similarities — trends. There's a few different types of trends in Sauce. Let's break down the differences between each.
When you log into Sauce, you see a listing of emerging trends. This is the most recent highlights analysed by Sauce, clustered into a trend based on any historical similarities.
What's in a trend?
There's a few things you can do when reviewing a trend:
Understand which customers are impacted by this trend
Tracking a trend by saving as a cluster.
Understand its recent growth and change
Exporting all highlights
Add tags
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