Overview

During onboarding we’ll connect your first sources, please note any prep required for each. If you don’t see a source below, please let us know (matt@sauce.app) and we'll find a way to connect it.

For some sources, you may need to invite an Admin from your org to connect your datasets.

SourceOutcomeHow to connect

Capture messages from Slack channels, DMs & forms

Settings > Connect Slack > Add channels

Capture feedback from any other service

Settings > Connect Zapier > View doc to create Zaps

Capture call notes, emails & more

Settings > Connect Salesforce > Check "Customers" tab to ensure it synced

Email

Capture customer & internal emails

Connect Emails > Slack channel > Sauce here (or via Zapier)

Hubspot

Capture call notes, emails & more

Settings > Connect Hubspot > Check "Customers" tab to ensure it synced

CSV

Upload historical feedback

Settings > Upload CSV > Assign "Description" and other columns

Typeform

Capture survey responses & in-product feedback

Connect Typeform responses > Slack channel > Sauce here (or via Zapier)

SurveyMonkey

Capture survey responses & in-product feedback

Connect SurveyMoney > Slack channel > Sauce here (or via Zapier)

Intercom

Capture feedback & support tickets

Connect Intercom tickets > Slack channel > Sauce here (or via Zapier)

Zendesk

Capture feedback & support tickets

Connect Zendesk tickets > Slack channel > Sauce here (or via Zapier)

Social media

Capture social media comments

Connect social comments > Slack channel > Sauce here (or via Zapier)

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