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    • Discord integration
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    • Intercom integration
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    • Uploading a CSV file
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  1. Importing feedback

Overview

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Last updated 7 months ago

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During onboarding we’ll connect your first sources, please note any prep required for each. If you don’t see a source below, please let us know (matt@sauce.app) and we'll find a way to connect it.

For some sources, you may need to invite an Admin from your org to connect your datasets.

Source
Outcome
How to connect

Capture messages from Slack channels, DMs & forms

Settings > Connect Slack > Add channels

Capture feedback from any other service

Settings > Connect Zapier > View doc to create Zaps

Capture call notes, emails & more

Settings > Connect Salesforce > Check "Customers" tab to ensure it synced

Email

Capture customer & internal emails

Connect Emails > Slack channel > Sauce (or via Zapier)

Hubspot

Capture call notes, emails & more

Settings > Connect Hubspot > Check "Customers" tab to ensure it synced

CSV

Upload historical feedback

Settings > Upload CSV > Assign "Description" and other columns

Typeform

Capture survey responses & in-product feedback

Connect Typeform responses > Slack channel > Sauce (or via Zapier)

SurveyMonkey

Capture survey responses & in-product feedback

Connect SurveyMoney > Slack channel > Sauce (or via Zapier)

Intercom

Capture feedback & support tickets

Connect Intercom tickets > Slack channel > Sauce here (or via Zapier)

Zendesk

Capture feedback & support tickets

Connect Zendesk tickets > Slack channel > Sauce (or via Zapier)

Social media

Capture social media comments

Connect social comments > Slack channel > Sauce (or via Zapier)

Slack
Zapier
Salesforce
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